Diploma in Hotel Management
Overview
This programme focuses on developing students’ understanding of hotel operations and hospitality services. Students will gain essential knowledge in front office, housekeeping, food and beverage service, and hospitality marketing. The curriculum includes practical training and industry exposure to prepare students for supervisory roles in hotels, resorts, food & beverage industry establishments. It also emphasizes on customer service excellence and operational efficiency.
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Semiprofessional hoteliers who analyze and apply basic knowledge and practical skills in all areas of services and other related disciplines in order to provide quality products and services to hospitality and related industries.
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Semiprofessional hoteliers who lead and engage in multi-disciplinary teams to solve issues through effective and efficient communication based on Islamic values.
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Semiprofessional hoteliers who pursue to enhance self-development and hunt for opportunities in entrepreneurship by utilizing information technologies in the services related industry.
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Semiprofessional hoteliers who practice ethical, professional values and voluntary spirit in providing services to the recipients and needy community.
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Full Time: 3 Years
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Pass the Malaysian Certificate of Education (SPM) with at least THREE (3) credits in any subjects or equivalent qualification; OR
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Pass the Malaysian Higher School Certificate (STPM) with at least Grade C (GP 2.00) in any subjects or equivalent; OR
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Pass the Malaysian Higher Religious Certificate (STAM) with at least Maqbul Grade in any subjects or equivalent; OR
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Pass Malaysian Skills Certificate (SKM) Level 3 in a related field; OR
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Certificate (Level 3, MQF) in a related field or its equivalent.
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For International Students
IELTS minimum score of 4.0 / MUET with Band 2 or its equivalent.
Tuition Fees
Tuition Fees
(Local Students)
RM 19,000
Approximate Total Fees
RM 26,180
Tuition Fees
(International Students)
RM 24,700
Approximate Total Fees
RM 35,290
* Terms and Conditions May Apply
- Hotel Manager
- Room Division Manager
- Front Office Manager
- Executive Housekeeper
- Restaurant Manager
- Banquet Manager
- Event Manager
- Sales & Marketing Executive
- Purchasing Manager
- Training Manager
- Restaurateur
- Academician
- Our programmes are recognized, approved and accredited by the Ministry of Higher Education (MOHE) and the Malaysian Qualifications Agency (MQA).
- Learning activities through modules that comprise hands on training and practical experience.
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Being a pioneer among Malaysian higher education institutions integrating professional skills and Islamic values through modules offered.
- We actively engage particularly through our relevant partnerships and knowledge exchange with government, other institutes of higher education, and industry players.
- We have collaboration and synergic relationship with the industry, providing an extensive internship and externship opportunities to our students.
1. Do I need prior experience in hospitality to join this program?
No prior experience is required. The program is designed for beginners who are interested in the hospitality industry.
2. What career opportunities are available after graduation?
Graduates can pursue careers in hotels, resorts, restaurants, and event management, as well as in catering businesses and food service operations. Some alumni also work in the government sector, such as Assistant Food Preparation Officers and Culinary Lab Supervisors.
3. Will I gain hands-on experience during the program?
Yes, the program emphasizes practical training through kitchen classes, front desk training, housekeeping training, customer service simulations, and industry exposure to ensure students are job-ready.
4. Is industrial training (internship) included?
Yes, students will undergo industrial training in hotels or related hospitality organizations to gain real working experience.
5. What makes the Diploma in Hotel Management at UniSHAMS different from other institutions?
The Diploma in Hotel Management at UniSHAMS combines academic learning with practical training while integrating Islamic values into the program. It emphasizes discipline, ethics, and professionalism based on Islamic principles, preparing students not only for the hospitality industry but also to become responsible and well-rounded individuals.
6. Can I continue my studies after completing the Diploma in Hotel Management at UniSHAMS?
Yes, graduates can further their studies in related degree programs at other higher education institutions (IPT), as the Hotel Management program at UniSHAMS is offered at diploma level. Since the diploma is recognized by the Malaysian Qualifications Agency (MQA), graduates can continue their studies at various IPT without any issues.
7. Is an interview or practical assessment required for admission into the Diploma in Hotel Management at UniSHAMS?
No, applicants are not required to undergo an interview or practical assessment as part of the admission process for this program.
“My Diploma in Hotel Management at UniSHAMS gave me strong practical exposure in banquet operations and event coordination. In my current role, I handle various large-scale events where attention to detail and teamwork are crucial, and the skills I gained at UniSHAMS have helped me manage operations efficiently while ensuring a high standard of service.”
Muhammad Syafiq Bin Muzaini
Assistant Banquet Manager Bertam Resort Penang
“Studying Hotel Management at UniSHAMS equipped me with essential knowledge in restaurant operations, customer service, and team management. Today, as an Assistant Restaurant Manager, I apply these skills daily to ensure smooth operations, maintain service quality, and lead my team effectively in a fast-paced environment.”
Muhammad Helmi Bin Ahmad
Assistant Restaurant Manager Marrybrown
“My time at UniSHAMS provided me with solid training in food preparation, kitchen operations, menu planning and hygiene standards. In my current role, I consistently apply what I learned to maintain food quality, ensure safety compliance, and work efficiently as part of a professional food production team.”
Muhd Zuhairi Bin Mahidin
Penolong Pegawai Penyediaan Makanan, Ministry of Health Malaysia
“The Diploma in Hotel Management at UniSHAMS gave me valuable knowledge in food service operations, cost control, and customer experience, as well as marketing skills such as branding and promotion. As an entrepreneur, I use these skills to manage my business strategically, maintain product quality, and effectively market my products while building good connections with my customers.”
Khairunnisa Fathiah Binti Kadzim
Food & Beverage Entrepreneur
